How to request verification of a debt or notify TRS Recovery Services, Inc. of a non-forgery dispute.
If you wish to request verification of a debt on which TRS Recovery Services, Inc. is attempting to collect, then you may send a letter to TRS or complete the online form below so that TRS may research your request. If you request verification, TRS will send you one or more of the following items: a copy of the receipt for the purchase underlying the debt; confirmation of delivery of ordered items (for Amazon purchases); a statement showing the charges incurred; and/or a copy of the returned paper check. Upon your receipt and review of the requested verification of the debt, you may still file a dispute regarding your liability for the debt.
Please allow thirty (30) days for TRS to process and respond to your dispute.
If you choose to send a letter, you may download and complete the document provided at the bottom of this webpage or send a letter including your full name and mailing address. In addition, please include the name of the merchant or financial institution, the TRS Reference Number (located on the upper right-hand section of the Collection Notice) or a specific description to identify the item in question.
The provision of additional information such as bank routing and account number (or the bank name and the last four digits of your account number), your Social Security Number (or the last four digits), and/or your state issued ID or driver’s license number is helpful in verifying your identity and the debts associated with you.
Please include a phone number where you may be reached during normal business hours, if necessary.
Please mail or fax this information to:
TRS Recovery Services, Inc.
Attention: TRS Resolutions Department
P.O. Box 674169
Marietta GA 30006
If you choose to submit the online form below, please complete the fields and attach any applicable documentation.
NOTE: If you are alleging that the merchant charged your twice for the same item/purchase, you will be required to provide a bank statement showing all transactions that appear on you statement for the period three (3) days before and three (3) days after the subject transaction showing the running statement balance.